Pre Sales Questions
Do I need to know how to program HTML or any other web site coding?
No coding or programming experience is necessarry, if you can use a computer to surf the internet or create an email your most likely qualified to use the web tools to update and maintain your web site.
If you would like to extend your web site past the basic functions (and there are a lot of them) learning a little bit of HTML or CSS would go quite far, however it is not needed to have a professional web site.
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Do you offer a Satisfaction Guarantee?
Absolutely! However it doesn't start with a refund, we do refund but we would first like to try and make you happy / satisfied.
PLEASE TELL US RIGHT AWAY
IF YOU ARE EXPERIENCING ANY PROBLEMS!
Otherwise we may not know you are unhappy, we pride ourselves on Great Customer Service! We still have our first customer from 1999!
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How long after I sign up can I access my web site?
That really depends?
One thing it will depend on is wether or not you already have a domain name and if so where it currently is and who currently manages it.
If you are using a New Domain Name (one is included with every Service Solution) less than 12 hours in most cases. You can however start working on your new web site as soon as you sign up. Instructions will be in your welcome email.
Generally your web space is set up within a couple of hours (this includes your CMS and other software) however it can at times take up to 12 hours.
If you are pointing a domain name via DNS control and wish to put a rush on your web space set up you will be given instructions in your welcome email after sign up.
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Do you offer training?
Local training is available by the hour @ your business location.
Area served is Peachland to Oyama minimum 2 hours training. Training is $45.00 per hour.
Training is available between Peachland & Penticton or Oyama & Vernon when either a minimum of 4 hours is booked or 1 hour is added to the 2 hour minimum for travel. Training is $45.00 per hour.
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Do you offer Custom Web Design?
Yes, please see the Add On Services Page for complete details.
After all even if you do need to hire a designer / developer to build your site you can still save a lot of money using the easy to use web site tools to update your web site after it is built.
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I live outside of North America, can I sign up for your services?
Currently No,
In fact we are only taking customers from Canada & the U.S.A. even Mexico who although part of North America is in eligible and will be blocked at our payment processor.
Most of the reasons are Legal, and will not be elaborated on here.
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What is a Domain Name? Web Hosting? Mail Server?
Please see
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